Improving public sector customer experience requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The "Improving Public Sector Customer Experience" virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new, and the associated challenges of imp...

In the eyes of the Government, your Contractor Performance Assessment Reporting System (CPARS) ratings represent your company; they speak to your credibility, trustworthiness and ability to get the job done well. Similar to your personal credit FICO score, the Government uses these ratings to make informed decisions on whether to award new contracts to your company (and of course affecting your bottom-line). Join us for an insightful and engag...

This training class will be an open session for any questions related to CPRM Failure to ensure the CAF is appropriately included in all task order solicitation responses and subsequent task order awards, on a separate line item, may lead to contract non-compliance. It is critical to ensure CAF is paid to you by ordering contracting offices, so that you may in turn remit payment to GSA. Your OASIS contract requires you to report new task order...

DGI’s 930gov event is the longest-running, multi-sponsored event for government IT professionals in the DC metro area. The one-day conference/exhibition is an opportunity for vendors to interact with the government and systems integrator community in a live setting. Held annually in the August/September timeframe, 930gov allows vendors to network with prospects before the end of the government fiscal year as well as discover potential ne...

In today’s digital age, the volume of Freedom of Information Act (FOIA) requests is surging, placing unprecedented demands on public institutions and government agencies. Effective FOIA response management is essential to ensure transparency, maintain public trust, and comply with legal requirements. Join this information-packed webinar to gain vital insights into navigating the complexities of FOIA requests and enhance your response cap...

Health services are an essential mission for the Department of Veterans Affairs, Department of Health and Human Services, the Defense Health Agency and many other federal organizations. The program needs and spending to support them are massive – DHA alone had more than $17 billion in contract awards last year – but the complexity and unique demands of the federal health sector make this an especially challenging market. Washington...

FEDERAL EMPLOYEES: LEARN HOW TO BE THE HERO IN YOUR OWN RETIREMENT STORY & RETIRE WITH CONFIDENCE The ProFeds FedImpact Retirement Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. Our goal is to help them avoid the red tape and to retire from federal service with confidence! IMPORTANT INFORMATION Attendance is free-of-charge Class size limited to...

This training class focuses on the appropriate method for reporting Prices Paid Data in CPRM for OASIS task orders and goes over the steps for using the Invoice Upload Template to streamline reporting. Analysts will be on hand to answer your questions. Failure to ensure the Contract Access Fee (CAF) is appropriately included in all task order solicitation responses and subsequent task order awards, on a separate line item, may lead to contract...

Registration is Closed FEDERAL EMPLOYEES: LEARN HOW TO BE THE HERO IN YOUR OWN RETIREMENT STORY & RETIRE WITH CONFIDENCE The ProFeds FedImpact Retirement Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. Our goal is to help them avoid the red tape and to retire from federal service with confidence! IMPORTANT INFORMATIONAttendance is free-of-chargeC...

Individuals responsible for Identity management today are caught in a whirlwind: the number of identities to manage is growing , hybrid work is here to stay, and there are an increasing number of cloud services employees need access to. Organizations aligned to Identity management best practices cite an increased organizational agility, greater employee productivity, and a strengthened cybersecurity posture as a result. Given this success, wha...